Privacy Policy

Last updated: January 15, 2026

Eccrowdfund S.A. (hereinafter, "the Company"), domiciled at Av. República del Salvador N34-127 y Suiza, Prisma Norte Building, Office 702, Quito, Ecuador, Tax ID (RUC) 1792845631001, is committed to protecting the privacy of personal data of users of its website eccrowdfund.com (hereinafter, "the Site"). This Privacy Policy describes how we collect, use, store, and protect your personal information, in compliance with Ecuador's Organic Law on Personal Data Protection (LOPDP) and other applicable regulations.

1. Personal data we collect

We collect personal data that you voluntarily provide to us through the contact form on our Site, including: full name, email address, and the content of the message you send us. Additionally, we may automatically collect technical data such as IP address, browser type, operating system, pages visited, and time spent on the Site, the latter subject to your prior consent through our cookie management system.

2. Purpose of processing

Your personal data will be processed for the following purposes: (a) responding to your inquiries and information requests about our housing project participation programs; (b) sending you communications related to the requested services; (c) complying with legal and regulatory obligations applicable in the Republic of Ecuador; (d) improving the quality of our services and user experience on the Site. We do not use your personal data for automated decision-making or profiling without your express consent.

3. Legal basis for processing

The processing of your personal data is based on: (a) your free, specific, informed, and unambiguous consent when completing and submitting the contact form; (b) the execution of pre-contractual measures at your request; (c) compliance with legal obligations, in accordance with Article 7 of the LOPDP. You may revoke your consent at any time without affecting the lawfulness of prior processing.

4. Retention period

Personal data will be retained for the time necessary to fulfill the described purposes, and subsequently for the legal periods required by Ecuadorian regulations. In general, contact data will be retained for a maximum period of two (2) years from the last interaction, unless a contractual relationship justifies a longer period or a legal obligation requires its retention.

5. Data subject rights

In accordance with the LOPDP, you have the right to: (a) access your personal data in our possession; (b) rectify inaccurate or incomplete data; (c) delete your data when it is no longer necessary for the collected purpose; (d) object to the processing of your data; (e) request data portability; (f) not be subject to decisions based solely on automated processing. To exercise these rights, you may contact us at contacto@eccrowdfund.com, including "Data Protection" in the subject line.

6. Security measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit using SSL/TLS protocol, role-based access control, and periodic security reviews of our systems.

7. Third-party transfers

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share information with service providers who assist us in operating the Site (such as web analytics services), always under confidentiality and data protection agreements that ensure a level of protection equivalent to that established in this Policy. In the event of international data transfers, appropriate safeguards will be applied in accordance with Ecuadorian regulations.

8. Changes to this policy

We reserve the right to periodically update this Privacy Policy to reflect changes in our practices or applicable legislation. The date of last update is indicated at the beginning of this document. We recommend reviewing this page regularly.

9. Contact

For any inquiries related to this Privacy Policy or the processing of your personal data, you may contact us at: Eccrowdfund S.A., Av. República del Salvador N34-127 y Suiza, Prisma Norte Building, Office 702, Quito, Ecuador. Email: contacto@eccrowdfund.com. Phone: +593 2 394 7821.